Turkey, 1999. Under the pseudonym of Arzu, forty-year-old Sabiha works in a erotic call centre in Ankara. Call after call comes in. Then, suddenly, a terrible earthquake hits Istanbul. A teenage customer who spoke to her shortly before the disaster rings back. He is buried under rubble and begs her to save him. Sabiha can only think of one solution. She makes a phone call without realising that it will draw her into political issues beyond her control.